Customers & products

In customers & products (C&P), our strategy is to drive value safely and efficiently as we serve our customers’ evolving mobility needs.

We’re a set of global and regional businesses serving millions of diverse customers every day. We have a portfolio that spans the value chain – advantaged and integrated businesses with leading market positions; iconic brands; and strong partnerships; all underpinned by our world-class trading capabilities.

We power our customers’ journeys, whether they need fuel or a charge for the road, lubricants products to keep engines moving, or a convenient coffee and snack to recharge themselves.

Beyond the consumer, we provide innovative products and services for a broad range of businesses – from airlines to delivery fleets, car manufacturers to independent workshops.

Across our customer-facing businesses, we are committed to safe and reliable operations as our first priority.

What are our C&P businesses?

• Air bp is one of the world's largest aviation fuel products and services suppliers. In 2023, we supplied 6.6 billion gallons of aviation fuel, fuelling over 6,800 flights per day at 600 locations in more than 40 countries – that’s more than one flight every 15 seconds.
• Castrol is a leading and trusted global lubricants brand, marketing premium products in more than 150 countries and serving customers and consumers in the automotive, marine, industrial and energy sectors. Castrol has significant growth ambitions, including growing its core mobility businesses, expanding participation in industrial lubricants, enhancing its mobility services, and diversifying into data centre fluids. 
• In mobility & convenience, our 20,500  branded retail sites worldwide are a familiar sight at the roadside. We offer high-quality fuels at the pump and, in some countries, fast electric vehicle chargers on our forecourts. Inside our convenience stores, we offer hot drinks and snacks in our wildbean cafes, while also providing food for later, with retail partners such as M&S in the UK or REWE-to-go in Germany.
• bp pulse provides electric vehicle (EV) charging solutions on the go and for fleets. We’re rolling out fast and convenient charge points at bp retail sites, dedicated charging hubs and at key destinations in our core markets of the UK, Germany, China and the US. The bp pulse fleet team is delivering software-based solutions to our global partners, supporting fleets’ transition to EVs.

Some of our businesses have served their customers for more than a century – and we’ll continue to put our customers’ evolving needs first as we drive the future of mobility.