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Our Australian and New Zealand businesses spend $1.2 billion annually across 3000 suppliers
Brightly lit service station
Whether it’s a new food or beverage offer, establishing a contract to ensure safe, efficient construction of a new petrol station, or securing intellectual property rights, bp's procurement team facilitates the purchase of goods and services for retail, marketing, technology, capital works, logistics, legal, human resources and information technology.

Below you will find information about ordering and payment methods, SAP Ariba and expectations when transacting with bp


This information is relevant to third-party suppliers of goods and services to the bp fuels marketing business in New Zealand including capital project and maintenance services, marketing and technology, utilities and other indirect services such as legal, human resources, information technology, etc.

Payment channel icons

Ordering and payment channels

bp has three core channels available for transacting with third-party suppliers


The preferred channel varies based on the type of transaction and the amount.


Credit Card

For approved low value, low frequency non-travel related purchases, bp accepts MasterCard as a method of payment.


Non-purchase order invoice

Payment channel for approved categories only. Examples include government agencies, public services, insurance, utilities, sponsorship.


Purchase order or invoice against contract

Preferred channel for the purchase of goods and/or services which is subject to bp's standard terms and conditions of purchase or references an agreement.

For approved low value, low frequency non-travel related purchases, bp accepts MasterCard as a method of payment.

To apply for MasterCard merchant facilities, please contact your financial institution or visit MasterCard website.
Credit card icon

For those suppliers who do not have MasterCard merchant facilities, please sign up with PayPal (or an alternate payment services provider) and submit your approved invoice to BP for payment. For further information and to register for a PayPal account, please visit PayPal website.


Please note both MasterCard and PayPal attract a nominal fee. Suppliers are advised to review the service providers' terms and conditions carefully.



1. Contact your bp representative to approve the method of payment


Before supplying any goods to, or commencing any services on-behalf of bp, please ensure you contact your bp representative to qualify the purchase for credit card.


2. Send invoice to your bp representative for verification of the charges


Once any goods and/or services have been supplied to and accepted by bp, please send a copy of the invoice to your bp representative to verify the charges.


3. Process credit card transaction or submit invoice via PayPal for processing


Once the charges have been verified, request the credit card details from your bp representative and process the payment.


For suppliers without MasterCard merchant facilities, submit the invoice to your nominated bp representative via PayPal (email notification) for payment.


4. PayPal only: bp representative to process payment


The bp representative will receive an interactive email from PayPal to enter their credit card details and process the payment.

For transactions that do not qualify for credit card, bp's preferred method of payment is via a Purchase Order which is subject to our terms and conditions or a pre-negotiated contract.

There are some exceptions where bp will pay for specific services or transactions without reference to a purchase order, including:
Non PO  icon
  • Bank statements
  • Club and industry memberships/associations
  • Government agencies
  • Public services (e.g. councils)
  • Royalties and refunds
  • Credit agencies
  • Port authorities
  • Insurance
  • Medical expenses
  • Charitable donations and sponsorships
  • Utilities
  • Demurrage
  • Inspectorates

Before submitting any invoices, please ensure you contact your bp representative for guidance. Once approved, invoices should be sent to arbnz@bp.com Please make sure that you document the name and email address of your bp representative on the invoice.



1. Contact your bp representative to approve the method of payment


Before commencing any services on-behalf of bp, please ensure you contact your bp representative to qualify the purchase of a non-PO channel.


2. Send invoice to bp via email


Invoices related to services performed on-behalf of New Zealand bp entities should be sent to arbnz@bp.com in TIFF, JPEG or PDF format.


3. The invoice is scanned and electronically routed for coding


Key pieces of information are extracted from the invoice during scanning which is used for compliance and matching purposes.


Non-compliant invoices will be rejected by accounts payable and returned to the sender. Compliant invoices will be routed to the nominated bp representative for verification and coding.


4. Invoice is coded and sent to finance


Once the invoice has been coded, it is then sent to a finance representative for approval and payment.


If rejected, suppliers will be notified via email.

The Purchase Order or invoice against contract method is our preferred way to transact with third-party suppliers. This method is typically utilised for our fuels marketing business. The purchase of goods and services are subject to bp’s terms and conditions. Examples of business scenarios include: 
Invoice icon
  • Retail asset design and construction services
  • Purchase and installation of underground tanks
  • Fuel dispensers
  • Signage
  • Security services 
  • IT application development and maintenance
  • Marketing production and print management
  • Advertising
  • Legal services and consumables such as stationery, personal protective equipment, information technology peripheral devices, etc.

The type of purchase order or invoice against contract channel adopted and the obligations of suppliers will vary based on the type of engagement or remuneration structure that has been agreed between bp and the supplier. Please reach out to your bp representative for guidance.


For services against a PO, the supplier creates the service entry sheet on behalf of bp and submits it for approval. 


For supplying of materials against a PO, the goods receipt is always performed by bp.



1. Order raised by bp business representative


2. Interactive email received containing the order from bp


3. Order confirmation performed by the supplier


4. Goods and/or services delivered to bp


5. Service entry sheet submitted by the supplier


6. Service entry sheet approved by bp business requestor


7. Electronic invoice submitted by the supplier


8. Payment

SAP Ariba

The Ariba Network is a web based portal for suppliers to interact with bp to manage contracts, raise invoices and request payments.


Visit the SAP Ariba website for more information on a Standard account. Suppliers can also unlock additional features by upgrading to a Enterprise account (fees may apply).

  • Free for all basic transactions (Standard account enabled suppliers only)
  • Ability to create and submit all documents electronically with multiple customers
  • Improved invoice accuracy ensures suppliers are paid on-time
  • Increase business with existing and future customers using Ariba Discovery
  • Promote your company to other customers on the Ariba Network
  • Email notifications and real-time status updates keep suppliers informed of where a transactional document is in the processing and payment lifecycle
  • Electronic invoices can be downloaded for local archiving
  • Enjoy a single, unified user experience using one account for order management and processing
  • It's all accessible on mobile devices via the Ariba app.
  • All suppliers will need to have, at a minimum, a Standard account with SAP Ariba
  • All orders will be communicated to our suppliers via the Ariba Network
  • As a supplier, you will need to register your account with SAP Ariba, following the receipt of the interactive email attached to the first order from Ariba Network
  • You will also need to review and acknowledge any new orders (order confirmation) using the same interactive order email
  • For the supply of services, all suppliers are required to submit a service entry sheet (SES) once services are carried out for approval by bp
  • Once approved, suppliers will need to submit an electronic invoice via the Ariba Network, which will be automatically posted for payment, if everything matches
  • For more information visit bp's Supplier Support Portal 

Contact us


For queries related to Ariba Network or bp's purchasing and payment process, please email:


For technical support on the Ariba Network, please contact the Ariba Helpdesk by submitting a customer support request via the Help Centre in the Ariba Network, or contact:


New Zealand: 0800 446 018