Air BP is the specialised aviation division of BP, and the area of the BP business responsible for providing customers with high quality aviation fuels, as well as technical, safety and equipment support.
Air BP Network
The Air BP Network in New Zealand comprises of 13 serviced airports managed by Agents, who provide aircraft refuelling to customers. At many locations, they also provide after-hours call out assistance where required. Air BP Agents provide jet fuel refuelling at all these sites, but only provide an inter-plane service for Avgas at Auckland, Wellington and Christchurch. Air BP Agents provide excellent service to customers. As experienced professionals they understand the aviation business and know what's important to Air BP’s customers. Staff at these sites work to strict safety standards to ensure quality control of fuel and the safe operation of the site and equipment. In addition, Air BP has more than 50 unattended sites throughout New Zealand. At these sites customers can fill up at the pump themselves using the appropriate fuel grade selective Air BP swipecard.
Avgas is an aviation gasoline suitable for use in aircraft that have piston engines. For more information, please refer to the material safety data sheets for Avgas
Jet fuel is an aviation turbine fuel suitable for use in aircraft with turbine engines. For more information, please refer to the material safety data sheets for Jet A-1.
Misfuelling, or filling an aircraft with the incorrect fuel type, is a risk that exists because GA aircraft are generally fuelled via the overwing method using a hand held trigger nozzle. There are a number of aircraft that require different types of fuel, such as Jet or Avgas, but that are quite similar looking aircraft. In addition, some recent changes to aircraft engines (including the introduction of compression ignition piston engines that run on Jet fuel) have added to the risk. The consequences of misfuelling can be devastating, especially when Jet fuel is delivered into piston-powered aircraft that actually requires Avgas. If the two different types of fuel blend within an aircraft’s tank, the engine performance can be severely affected, leading to total engine failure. This happens because Jet fuel (kerosene) does not burn particularly well in an internal combustion engine. It is like putting diesel into your petrol-operated car. There are many documented cases of misfuellings and one common factor that is almost always present has been a failure to specify what type of fuel is required in the first instance.
Ordering your fuel
Ordering fuel at our Agent airports is a simple exchange between professionals who pride themselves on the safe and accurate performance of a routine operation. Aviation industry personnel are trained to be alert to the detail of their work and to the discipline of cross-checking. This safety culture is part of the industry and matched in few other workplaces. Despite this professionalism, there is a fundamental and potentially fatal flaw in the routine way general aviation fuel orders are often communicated. Fuel orders will usually include aircraft registration details, the quantity of fuel required and possibly a time-frame or details of payment. "Fill to tabs please", "100 litres a side, thanks mate" are common examples of the current verbal ordering process. What is frequently not mentioned in this exchange is the type of fuel required. Take a few extra seconds to specify the type of fuel you need and seek confirmation from the refueller. If you do forget to specify the fuel type, understand that when you are asked what type of fuel you want, the refueller has your safety in mind. Stating your requirements and confirming them should be part of every order – regardless of how obvious the type of fuel required may seem, or how frequently your aircraft is refuelled. The refuelling industry has several other mechanisms to help prevent misfuellings, including colour coding of equipment and forms.
The use of wing decals provides an additional barrier against misfuelling by providing a powerful visual confirmation of fuel type immediately before fuelling. The wing decals are colour coded – as are the refuelling nozzles. Pilots are strongly encouraged to fit and regularly replace wing decals, which are readily available from your local refuelling company. Air BP has a policy of “No Decal, No Fuel” and wing decals must be fitted prior to a refuelling.
Fuel type (grade) decals
Large and clearly visible colour-coded decals are positioned on all fuelling storage, bowser and vehicle equipment. This also assists in fuel type recognition. Always check for the correct grade of fuel when you are present while the aircraft is fuelled. This is particularly important at New Zealand’s unattended sites where the onus is on the pilot to confirm the correct grade of fuel being used.
Fuel Grade Verification Forms (FGVF)
At our 13 Agent sites, FGVF are used to gain written confirmation of the type of fuel required. They are used where the fuelling operator is uncertain about the correct grade to supply or where a selective spout cannot be used.
Air BP Carnet Cards
The Air BP Carnet Card is a trading account that offers the modern aircraft operator many convenient features, including: • access to a national network of more than 60 refuelling locations • access to Air BP’s 24-hour Carnet-operated self-service dispensers • a contact number and a team of committed general aviation staff to help with any inquiries • a network-wide commitment to the highest standards of quality and safety.
How it works
You can use your Air BP Carnet Card at an Air BP unattended site by swiping it at the pump. Alternatively at our serviced sites you can provide the details to one of the Air BP Agents. They’ll detail the transaction on a manual delivery docket and give the pilot a copy. These delivery transactions are downloaded to a central system, which produces invoices that are sent to customers. Payment will be due according to your account trading terms.
To apply for an Air BP Carnet Card, simply download and print out the form [link], complete and post to: Air BP PO Box 892 Wellington 6140 Or call the Air BP Customer Service Team on 0800 800 027. Air BP aviation fuel cards are grade selective. So, when you order a card for your aircraft you will be asked to confirm whether you require an Avgas card or a Jet A-1 card. The Air BP cardswipe pumps are grade specific and an Avgas card will not operate a Jet A-1 pump and vice versa.
Updating Card Details
As an existing Carnet Card customer, you may need to organise a replacement card, your aircraft details may have changed, or your card may be lost or damaged. Replacement Air BP Carnet cards can be ordered by calling the Air BP Customer Service team on 0800 800 027.
If you are flying internationally then you may be interested in the Air BP Stirling Card. The Air BP Customer Service team can provide you with further details.
Technical Services and Information
Air BP offers a broad range of technical services and expertise and we play a leading role in industry initiatives to continually improve health safety and environmental performance. Our goal is clearly stated: No accidents; No harm to people; and No damage to the environment. We work in partnership with our customers and third parties to ensure that health, safety, and environmental (HSE) issues are given the priority they deserve in managing our overall airfield operations. Do not hesitate to contact us if you want to find out how our systems can be adapted to meet your needs. We are very happy to help and may be able to support you with awareness and skills training in this area.
We design, we operate, we innovate
We are involved in a broad range of technical services founded on the experience of our teams globally. Air BP has vast experience in handling and transportation, storage and into-aircraft delivery facilities, specialist aviation fuelling equipment and aircraft fuel systems. These services are founded on technical knowledge and operational experience acquired in the development, construction and operation of hundreds of airport fuelling installations around the world. Being part of the global BP group, we can also draw on the company's wealth of experience in project consultancy and financing, procurement services, operations outsourcing, research centres, laboratory correlation, training and emergency response. One of the key strengths held by our Technical Team is the combination of aviation fuelling facility design and construction together with practical operational experience. This is founded on day-to-day liaison with engineering and operational staff based at Air BP offices and sites throughout the world. We have a history and track record in the aviation fuelling business that speaks for itself. Air BP is the partner of choice for concept and feasibility studies and more. We have been or are currently involved in the design, construction and operation of fuel hydrant systems at over 30 international airports - from Heathrow to Kuala Lumpur, from Zurich to Dubai,- together with many smaller airport projects in countries from Albania to Zanzibar. Air BP actively participates in setting and maintaining international standards and practices. We do this through our representation on industry groups in relevant fields. These include the Joint Inspection Group (JIG), the Institute of Petroleum (IP), the American Petroleum Institute (API), the International Air Transport Association Aviation Fuels Working Group (AFWG), and the American Society for Testing and Materials (ASTM). Throughout, we have been at the forefront of technological innovation: for example, introducing solar powered equipment and rapid deployment fuelling equipment. We have pioneered many developments and principles of design and operation which are now accepted as standard practice in the aviation fuelling industry, for example closed circuit sampling and product recovery systems. We are proud of our high standards, keeping our customers' aircraft flying to and from the world's largest airports and smallest airfields.