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bp Retail

At bp, retail is at the heart of who we are in Australia. We have been here for over 100 years and we’re proud of it! 

The bp brand shines bright at over 1,200 petrol stations around the country. Of course, it’s our energetic and incredible people who make the difference between us and the rest.  

 
Our 3,500 team members, with around 100 more in our support office, mean we can provide fuel, coffee and retail items to around 60 million customers every year!  

Our roles

Customer service representative / barista

 

If you are a people-person who thrives in a fast-paced team environment, this could be the role for you!

 

Our customer service representatives (CSR) / baristas are the backbone of our business. Day in and out, they deliver efficient and friendly service to our customers and the community.    
 
Perhaps unlike other retail jobs, our CSRs / baristas never seem to have a dull moment and always have plenty of variety throughout their shifts.  
 
Your day may start with some early morning prep work and restocking, just in time to make a local group of tradies their morning toasties. After that, you could be serving a delicious wildbean cappuccino while having a yarn with a parent who has just finished their school drop-off. Our customers are diverse and over time you will learn their names and stories.   
 
We provide full training to help make sure our CSRs / baristas have the confidence, knowledge and skills to meet the standards our stores are known for across the globe.    
 
If you are enthusiastic, caring and passionate about delivering fantastic customer service, please take a look at the vacancies in your area. 

 

Benefits

  • Flexible hours 
  • Supportive health and wellbeing benefits
  • Fuel discounts and a 10% discount on in-store items
  • Opportunity to grow and develop within a global company. 

 

Assistant store manager

 

As an assistant store manager (ASM) you will work with the store manager and wider team to achieve performance targets and shape our in-store customer experience.    

 
Our ASMs are hands-on and support the team wherever they can. They truly are the in-store advocates of health, safety and security for their team, customers and immediate environment.    
 
You will support with day-to-day activities (people leadership, recruitment, profit and loss, brand management, and waste management) and take the lead in the store manager’s absence. Like all our roles, we provide full training to help our ASMs gain the skills and knowledge of our store processes. 
 
This is a perfect position for an aspiring leader who is looking to take the next step, or an experienced retail team member. If you want a role that will help develop your leadership skills, please take a look at the vacancies in your area.  

 

Benefits

  • Quarterly performance bonus program  
  • Flexible hours  
  • Supportive health and wellbeing benefits  
  • Fuel discounts and a 10% discount on in-store items  
  • Opportunity to grow and develop within a global company.

  

Store manager 

 

Our store managers oversee all aspects of managing their sites. They are responsible for leading, coaching and training their teams to delivery customer and operational excellence.   

 

Store managers are people leaders who use their leadership experience to cultivate a customer and ‘team first’ culture. Nothing gives our store managers a greater satisfaction than exceeding growth and performance goals within an evolving retail environment.  
 
As a store manager, one of your key focuses is to maximise the performance of the site within company guidelines while ensuring the store plays an important role within the community.  
    
This role oversees recruitment, profit and loss, brand management, and waste management to name a few. Full training is given to help you gain the right skills to drive your career and help your team to truly thrive in store.  
 
If you have a passion for leading, caring for others and playing to win, please take a look at vacancies in your area.  

 

Benefits

  • Quarterly performance bonus program
  • Flexible hours
  • Supportive health and wellbeing benefits
  •  Fuel discounts and a 10% discount on in-store items 
  • Opportunity to grow and develop within a global company.

 

FAQ's

Our online application process is quick and easy! The first thing you need to do is find a suitable role you are interested in. Please be sure to keep the store location and the commute in mind when making this decision. 

 

When you find a job on the search and apply page, hit the 'Apply now' button at the bottom of each online job advertisement and fill out the application form.

 

If you have not yet applied for one of our positions, it will ask you to create an account where you can see your application, application status and all future applications.

Try to submit your application on another device.

 

Clear the browser history before clicking 'Apply now'.

 

If you still need help, please contact our Australian recruitment team with a screenshot and details of your query.

You can search for all available vacancies in your area by clicking 'Search and apply'.

 

Here, you can use the locations filter to help locate our current vacancies near you. There is also a search bar which will help you navigate through the opportunities available. 

The pay rate depends on the location of the store you are applying to, your shift pattern and the type of role. Our rates are renewed in accordance with the Award outlined by the Australian Government. 

 

Please contact our Australian recruitment team  for rate details on specific roles. 

Of course!

 

All new Customer Service Representatives receive a tailor-made five-week onboarding program to ensure our new starters are set up for success from the beginning. 

There are countless opportunities for progression within bp, depending on your interests and goals. Given bp’s size, we have many job opportunities nationwide. 

 

At bp we also offer internal development pathways such as internships, a graduate programme and our recently launched retail traineeship programme.

 

Find out more

As many of bp's stores are open 24 hours per day, the hours and days of work can vary.

 

However, shifts are scheduled three weeks in advance; please be transparent and clear about your availability in your application. 

 

For more details on a particular role, please contact our Australian recruitment team.

We will provide you with a uniform to work (polo shirt, apron and name badge) at no cost to yourself.

For Australian citizens, there are no restrictions on work. However, non-Australian citizens' work rights depend on their visa status with the immigration department (VEVO Check).

 

Our recruitment team will always ask to see your Passport as part of the onboarding process and a confirmation of enrollment if you are a student.  

Age restrictions for roles may change depending on the store's location or the role's requirements. 

 

For most positions, we will consider employees that are 15 years old and onwards; however, in some instances, we may require applicants to be 18 years old. 

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